Delivery time slots

Online supermarket eBag.bg is delivering
groceries to your doorstep
every day in whole Sofia city from 09:00 to 23:00h.

Orders made until 19:00h every day,
can be delivered in 4 hours after
you finish your order.

faster
delivery

All orders are delivering in
1-hour delivery slot which you choose.

FIRST AVAILABLE
DELIVERY SLOT:

TODAY 10:00 - 11:00

Delivery slots

09:00 to 10:00

10:00 to 11:00

11:00 to 12:00

12:00 to 13:00

13:00 to 14:00

14:00 to 15:00

15:00 to 16:00

16:00 to 17:00

17:00 to 18:00

18:00 to 19:00

19:00 to 20:00

20:00 to 21:00

21:00 to 22:00

22:00 to 23:00

* Important! In case you can't see some of the time slots for the day when you finalize your order
means that those slots are busy due to full capacity.

Delivery area

All orders are delivered with refrigerated trucks, registered in BFSA
(Bulgarian Food Safety Agency)

Delivery price

Delivery price for Sofia city

Minimal order value for Sofia city: 30 lv.

Free shipping on orders over 100 lv.

2 . 50 lv.

Delivery price for orders paid online

* When choosing payment method PayPal there is an additional fee of 4%

4 . 50 lv.

Delivery price for orders paid cash or with food vouchers

+0 . 20 lv./kg.

Overweight order tax

For orders heavier than 30 kg there is an additional cost of 0.20 lv. per kg over 30 kg.

Delivery price for Ivanyane, Pancharevo, s.Kokaliane, German and Bistritsa

Minimal order value for areas Ivanyane, Pancharevo, s.Kokaliane, German and Bistritsa: 60 lv.

Minimal order value for Bankya: 30 lv.

Free shipping on orders over 100 lv.

4 . 50 lv.

Delivery price for orders paid online

* When choosing payment method PayPal there is an additional fee of 4%

6 . 50 lv.

Delivery price for orders paid cash or with food vouchers

+0 . 20 lv./kg.

Overweight order tax

For orders heavier than 30 kg there is an additional cost of 0.20 lv. per kg over 30 kg.

Return and replace of products

Out of stock
products

In case of missing products in orders due to lack of availability, some of them can be replaced with similar ones by our packing team.

Product replacement policy

Missing product in
your order

In case of missing product in your order we can arrange a new delivery or the price for the product can be refunded.

Contact us

Products with bad quality or short
expiry date

In case of received product with bad quality or short expiry date we can replace the product or it can be returned and the price will be refunded.

Contact us

* Important! Complaints about missing products and low quality products are accepted within 24 hours
after the delivery on email: helpme@ebag.bg or phone: 0888 463 035