Delivery time slots
Online grocery store eBag.bg is delivering
groceries to your doorstep every day
from 07:00 to 23:00h.
Orders made until 19:00h every day,
can be delivered in 3 hours after
you finish your order.
faster
delivery
All orders are delivering in
1-hour delivery slot which you choose.
Delivery slots
07:00 to 08:00
08:00 to 09:00
09:00 to 10:00
10:00 to 11:00
11:00 to 12:00
12:00 to 13:00
13:00 to 14:00
14:00 to 15:00
15:00 to 16:00
16:00 to 17:00
17:00 to 18:00
18:00 to 19:00
19:00 to 20:00
20:00 to 21:00
21:00 to 22:00
22:00 to 23:00
* Important! In case you can't see some of the time slots for the day when you finalize your order
means that those slots are busy due to full capacity.
Delivery area
All orders are delivered with refrigerated trucks, registered in BFSA
(Bulgarian Food Safety Agency)
Delivery price
Delivery price for Sofia and Bankya
Minimal order value for Sofia and Bankya: 30 lv.
Free shipping on orders over 100 lv.
4 . 50 lv.
Delivery price for orders paid online, cash or with food vouchers
+0 . 20 lv./kg.
Overweight order tax
For orders heavier than 30 kg there is an additional cost of 0.20 lv. per kg over 30 kg.
Delivery price for Pernik, Novi Iskar, Bozhurishte, Kostinbrod, Ivanyane, Pancharevo, Kokaliane, German, Bistritsa, Vladaya, Dragichevo, Rudartsi, Kladnitsa, Delta Hill, Voluyak, Mramor, Mirovyane, Marchaevo, Malo Buchino, Lozen, Kazichene and Krivina
Minimal order value for Pernik, Novi Iskar, Bozhurishte, Kostinbrod, Ivanyane, Pancharevo, Kokaliane, German, Bistritsa, Vladaya, Dragichevo, Rudartsi, Kladnitsa, Delta Hill, Voluyak, Mramor, Mirovyane, Marchaevo, Malo Buchino, Lozen, Kazichene and Krivina: 60 lv.
Free shipping on orders over 100 lv.
4 . 50 lv.
Delivery price for orders paid online, cash or with food vouchers
+0 . 20 lv./kg.
Overweight order tax
For orders heavier than 30 kg there is an additional cost of 0.20 lv. per kg over 30 kg.
Return and replace of products
Out of stock
products
In case of missing products in orders due to lack of availability, some of them can be replaced with similar ones by our packing team.
Product replacement policy
Missing product in
your order
In case of missing product in your order we can arrange a new delivery or the price for the product can be refunded.
Contact us
Products with bad quality or short
expiry date
In case of received product with bad quality or short expiry date we can replace the product or it can be returned and the price will be refunded.
Contact us
* Important! Complaints about missing products and low quality products are accepted within 24 hours
after the delivery on email: helpme@ebag.bg or phone: 0700 88 150 or 02 442 0126